Privacy Policy

Your Privacy

Most importantly: we will not sell, trade, give, etc., the statistics that we collect on your site to any third party, without your express permission. The data that we collect is not mined or used for marketing purposes in any way. The data that we collect is used solely for purposes of web metrics and traffic analysis by GrooveAcademy.ca. Be assured that safeguarding the contents of your website traffic is our priority.

GrooveAcademy.ca, is committed to safeguarding your privacy online. This policy may change from time to time so please re-read this policy periodically.

What We Gather From You

Our site collects information in several ways. When you order and request services from us you are required to complete a client order form.GrooveAcademy.ca only requests your name, student name, e-mail address, program inquiry and telephone number from the website.

GrooveAcademy.ca does track use cookies to track your IP address to help identify you and access your account data, to track you, to track traffic patterns and for system administration. A cookie is a small amount of data that is sent to your browser from a web server and is stored on your computer’s hard drive.

Yes, Google Analytics does track cookies and IP addresses to collect data. Here’s how it works:

1. Cookies

Google Analytics uses cookies to:

• Identify unique users by assigning a unique ID stored in a cookie.
• Track user sessions, such as how long someone stays on a site.
• Remember user preferences and activities between visits (if applicable).

By default, Google Analytics sets cookies in the user’s browser, which helps track user behavior, page visits, and interaction.

2. IP Addresses

Google Analytics collects IP addresses to:

• Determine the geographic location of users.
• Help track website usage patterns by region.

However, IP addresses are anonymized by default in Google Analytics 4 (GA4) to comply with privacy regulations like GDPR. For Universal Analytics, you can configure IP anonymization to ensure user privacy.

Compliance with Privacy Regulations

While Google Analytics uses cookies and IP addresses to collect data:

• The data is aggregated, making it less likely to identify individual users.
• Tools and configurations (e.g., cookie consent banners, IP anonymization) allow website owners to comply with privacy laws like GDPR, CCPA, and others.

Would you like guidance on setting up privacy-compliant tracking?

Contact Information

Our site’s “Contact Us” form requires users to give us contact information, email address, first and last name, phone number. Contact information is used to get in touch with them when necessary.

Third Party Intermediaries

GrooveAcademy.ca website does accept credit card info for enrollment classes rentals, sales and event registration.

Parties to Whom We Disclose Your Information

The data that we collect on your site will not be transmitted to a 3rd party without your express permission. Meaning, that we will not, and do not, mine your data for marketing purposes, nor disclose the details of your traffic to a third party, without your express permission.

GrooveAcademy.ca may disclose Customer Information in special cases where GrooveAcademy.ca has reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our terms and conditions of use or may be causing injury or interference with our rights, property, our customers or anyone who could be harmed by such activities. We may also disclose Customer Information when we believe, in good faith, that the law requires it and for administrative and other purposes necessary to maintain services and improve our products and services.

You should also note that the servers hosting our systems are located in a number of different countries including The Netherlands and the United States. This means that the information you provide will be transferred to and hosted on servers in these countries and by submitting the requested information you hereby expressly consent to such transfers.

Security

This site has security measures in place to protect against the loss, misuse and alteration of the information under our control. A password must be entered to log in to your account and in order to manage your domain name(s). All personal information is fully encrypted during all transactions. Please note, however, that no data transmission over the Internet is completely secure. As a result, while we endeavor to protect your personal information, we cannot ensure or warrant the security of any information you provide to us and you transmit such information to us at your own risk. Once we receive your transmission we endeavor to ensure the security of your personal information on our systems. Please note that GrooveAcademy.ca will never ask for any personal information via email (e.g. marriage status, income, etc.).

Correct/Update

If you wish to correct, update or otherwise modify the information that you have provided to us please contact us at the provided contact information.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site or your dealings with this Web site, please e-mail [email protected].

Links

This web site contains no links to other web sites. Please note that when you click to another website, you are ‘clicking’ to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

Terms & Conditions Privacy Policy – SMS

We use your Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

• Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.

• Data Usage: We use your data solely for sending updates, appointment or delivery notifications, and reminders related to our products or services. We use texting to reply to your questions, concerns, send booking confirmations, and minimal marketing.

• Data Security: We protect your data with secure storage measures to prevent unauthorized access.

• Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

• Messages are recurring, and message frequency varies. • Contact Groove Academy at 204-254-2184 or ([email protected]) for HELP or to STOP receiving messages.

• Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to ([email protected]) or (204) 819-4102). After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

• You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.

• Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Groove Academy will not sell, rent, or share the collected mobile numbers